The Victims’ Code of Practice sets out in law how a victim of crime can expect to be treated by all organisations, ensuring
that you receive a service that helps you to cope and recover from the crime you have experienced, and to hopefully prevent re-victimisation.
A summary of your rights under The Victims’ Code are as follows:
For more information about The Victims’ Code see the poster below and the leaflets on the right.
There are a number of ways you can claim or be eligible for compensation as a victim or witness to a crime.
If you have been injured either as a victim or witness of crime you could be eligible for the Government’s Criminal Injuries Compensation Scheme. This is available for victims of violent crimes who haven’t been able to claim any other kind of compensation through the court. You can apply here for the scheme.
Nottinghamshire Victim CARE can also help to support you through this process.
You could also be awarded compensation through the courts, if a Judge decides that the offender should pay a sum of money as part of their sentence. This is known as a Compensation Order, and is administered by the court.
You may also be able to claim on your insurance policies in cases of theft, burglary or criminal damage. If you disagree with your insurer’s decision, you can apply to the Financial Ombudsman.
If you are unhappy about any part of the criminal justice process, you are entitled to complain. In the first instance, you should speak to the person you have been dealing with. If their response is unsatisfactory, make a formal complaint to the organisation they are part of – they should then respond in accordance to their organisations complaint procedure.
If you need to escalate complaints further, please see the links relating to the following organisations: